Culture is an often-unseen element of an organization, one that influences how people interact and accomplish, while reflecting true values and unwritten rules of success. Employees who align with the culture find support and belonging that leads to quick success. Those who don’t understand the culture or feel included can become isolated and ineffective. Culture […]
No one wants the “needy” label. We all love self-made heroes—the great American success stories where individuals overcome adversity and succeed alone. Business is no different. We celebrate the trailblazing executives who seemingly succeed without any help. But believing that myth could ruin your career. To those who think they can do it alone, Larry […]
The quest for perfection has undermined many a career. Endless analysis and second guessing paralyze decision making and leads to failure. Brent Turner, CEO Summit Behavioral Healthcare, relays timeless advice to the people joining his team: “don’t be worried about making a mistake.” He notes that he didn’t make perfect scores in his MBA program […]
The airplane crashes; the hospital bursts into flames; the business collapses. All these tragedies share something in common—a spectacular failure that demands action. Crisis managers and pundits are quick to look for answers and access blame. The pilot froze; the mapping software crashed; the trader was desperate. General William Hickman (MG-R US Army) points to […]
In times of shared distress, empathy is sorely needed yet sometimes feels lacking. With the social isolation of the past 6 months, it is easy for leaders to become disconnected with the needs of customers, partners, and those working on the frontlines of the organization. Now more than ever, leaders need to be having conversations […]
Many can lead when times are good. The challenges of the past year separate leaders and managers. In a recent interview at Vanderbilt, Steven Reed (MBA’04), the Mayor of Montgomery, Alabama, argued that managers can keep the status quo, but leaders are needed to drive change – a necessity when times are tough. As Montgomery’s first […]
A question facing every organization returning to business is how do you make both customers and employees safe and comfortable? Masks, warning signs, and social distancing feel inconvenient to everyone and downright scary to some. At Vanderbilt, we are working through many of the same issues as we prepare to bring students back to campus. […]
Business problems can sap days’ worth of energy and result in more than a few sleepless nights. But Sarah Trahern, CEO of the Country Music Association, notes that it doesn’t have to be that way. In a recent interview at Vanderbilt Owen Graduate School of Management, Sarah listed four steps to consider in problem solving: […]
The holidays are a great time to reflect on your calendar. If you are like me, your calendar is packed with activity. I like being busy, and much of my action reflects a drive toward important goals. Cindy Kent, Executive Vice President & President of Brookdale Senior Living, cautions us to look closely at how […]
The only thing that is constant… is change. That pithy line rings true for nearly every seasoned leader I have encountered. Sometimes change is forced on us. Other times, it is chosen. Regardless, few leaders find it easy to navigate. Studies of major corporate transformations show miserable success rates. Even the simplest changes can undo teams […]