Category: Editor’s Memo

  • Transitions

    A performance of Nashville’s Grand Ole Opry is entertainment unlike any other. The Opry broadcasts as a radio show, so the action on stage is geared to a radio audience first, then to the people in the auditorium. The live audience sees announcers reading from behind a podium and performers bustling on stage, plugging in equipment and launching into song or a story. If equipment needs to be moved or adjusted, the audience sees that, too. The transitions are part of the fabric of the evening.

    The subject of our cover story knows all about the Grand Ole Opry and transitions. As president of Opry Entertainment and executive vice president at Ryman Hospitality Properties, Steve Buchanan, BS’80, MBA’85, handles the business and entertainment sides of the Grand Ole Opry, celebrated Ryman Auditorium and legendary WSM radio. He was also instrumental in the development of the hit ABC television show, Nashville, for which he serves as an executive producer. As you’ll read, Steve was also responsible for transitioning the historic Ryman Auditorium from a candidate for demolition to an acclaimed performance venue.

    edMemo_252Owen itself is going through some transitions. In this issue, we reacquaint (or introduce) you to Christie St-John, MA’94, PhD’99, the new head of admissions. Christie has returned to Vanderbilt from Dartmouth and she has some wonderful ideas for recruiting future Owen students.

    The big transition we’re facing, of course, is that Jim Bradford is stepping down as dean of Owen and a new dean, M. Eric Johnson, will soon be at work. Fortunately, Jim is leaving the school in a strong position and Eric will have a powerful foundation on which to build.

    We asked Jim to talk about what’s next. What we got instead was a manifesto that every business leader should follow: Jim’s wisdom about how leaders should spend their last 100 days in office is profound and visionary.

    Speaking of changes, you’ve probably noticed a new author of this column. Seth Robertson, who edited Vanderbilt Business for more than five years, has joined Vanderbilt Magazine and passed the editorship to me. I’m enjoying learning about Owen and discovering all its wonderful people and stories.

    There are other changes ahead for Vanderbilt Business. We are beginning work on a redesign of the magazine. That means a fresh look as well as new features and departments. Are there regular features you like? Never read? Would like to see expanded or changed? Should we do more alumni profiles? More stories about students? Email me at owen.magazine@vanderbilt.edu. I look forward to your feedback.

  • Strong Current

    current-editormemo-250Energy always has been a bit of a mystery to me. Even though it’s such an inextricable part of my daily life, I have only the vaguest notions of how, say, electricity is produced, commoditized and then delivered to my home. In fact, I’m reminded how much I’m in the dark about energy every time that I’m, well, literally in the dark. All it takes is just a few hours without power to make me realize how little I understand it and how much I depend on it.

    In the cover story, we attempt to shed some light on the broad and complex topic of energy. The story isn’t intended to be a comprehensive survey of the business or an endorsement of one fuel source over another. Rather our aim is to capture the energy sector through the prism of the Owen community—alumni working in the industry and the growing connections between their employers and the school.

    In some sense, a university is as good a backdrop as any for understanding energy. At the heart of each is the idea of harnessing untapped potential. Take, for example, the rivers and lakes that feed hydroelectric plants across the U.S. In their natural state, these waterways may serve many purposes, but only when properly channeled do they generate power for the greater benefit of society. Likewise, students arrive on campus brimming with promise and ambition, but what helps them live to the fullest of their abilities is the direction they receive from faculty and others.

    I’ve had the good fortune to report on this transformative process at Owen for the past five years. If there’s one thing I’ve learned, it’s that the process helps spark a strong current that connects everyone in this community. Call it what you will—enthusiasm, camaraderie—it’s an energy unto itself, albeit a different sort than what’s mentioned above. Yet it burns just as brightly in its own mysterious way.

    Among the rewards of editing Vanderbilt Business is the privilege of being a part of this very energy. I may not fully understand where it comes from or how it connects one person to the next, but I do know that its pull makes it harder to say goodbye.

    I’m sad to say this issue is my last: I’m joining the staff of Vanderbilt Magazine, and my talented colleague Nancy Wise will be the new editor. As excited as I am about this next step in my career, I’ll miss working with Owen’s faculty and staff on a regular basis. I’ll also miss not being able to bring to light more of the stories that make this school so extraordinary.

    The inventor Buckminster Fuller once said, “Real wealth is ideas plus energy.” If that’s so, then there are few places as prosperous as Owen. This community has both energy and ideas in spades, and I’m the richer for having been a part of it. Thank you for making these past five years so illuminating in the fullest sense of the word.

  • Dome Stretch

    Dome-300In this age of technological wonders, it’s easy to forget that ours is just the latest in a long line of innovative periods through history. For every new marvel to come along, there’s likely an equally striking precedent in the past. Perhaps no period demonstrates this better than the Renaissance, whose luminaries upended the medieval ideas of their day and spanned the gap to our own modern times.

    Of all the monuments to Renaissance ingenuity, one in particular has held my interest ever since I saw it in person years ago. The Basilica di Santa Maria del Fiore in Florence, Italy, otherwise known as the Duomo, is a towering achievement in architecture. Its octagonal dome, which is 140 feet wide and more than twice as high, remains the largest one ever built with bricks and mortar—no small feat considering it was completed nearly 600 years ago.

    As awe-inspiring as the cathedral is to behold, the story behind its construction is just as remarkable. Legend has it that architect Filippo Brunelleschi received the commission to build the dome by winning a competition to see who could successfully stand an egg upright. While others tried to balance their eggs in vain, Brunelleschi smashed his on end. This act of bravado foreshadowed the daring design to come.

    Whether the story’s apocryphal or not, there’s no doubt Brunelleschi was a man of rare talent. Yet often overlooked is the fact that he already had a foundation to build upon. Brunelleschi’s breakthrough was the culmination of a process that had begun more than a century earlier with architect Arnolfo di Cambio, who called for a dome of similar scope in his drawings. No one at that time knew how to construct such a dome, but that did not deter di Cambio or the builders who followed him. For decades they continued laying the groundwork, confident that someone would eventually finish what they had started.

    That to me is the most inspirational part of the story. For all the originality of Brunelleschi’s dome, it could not have happened without the vision of those who came before him. As di Cambio showed, innovation is as much about planning as it is flashes of brilliance.

    All these centuries later, the same is true at Owen, where innovative ideas, such as the ones highlighted here, are founded upon a farsighted commitment that stretches back to Vanderbilt’s beginnings. The education and research of today are made possible by the forethought, guidance and generosity of previous generations. As Chancellor James Kirkland once said, “In building a university there is never an occasion for finishing touches. The task is always one of laying foundations.”

    Vanderbilt’s success lies in those very foundations Kirkland described. Much like the Duomo, the university can rise only as high as its base allows. The stronger the support, the more opportunities there’ll be to upend conventional thinking and push knowledge further and further—until someone comes along one day and spans the distances that once seemed impossible.

  • The World on Its Ear

    hen looking at most world maps, we take for granted our points of reference. North is up, south is down, and the U.S. is in the top left corner, just as it was when we first learned geography in grade school. Not everyone, though, subscribes to this point of view.
    For decades, a group of trailblazing mapmakers has tried changing the world as we know it by changing how we see it. Their so-called reversed maps depict what seems like an upside-down world, where countries in the Southern Hemisphere have supplanted their neighbors to the north. The underlying message is that the perch from which we view the world is an arbitrary one. North is still north, of course, but that doesn’t necessarily mean that it should be at the top of the map. Nor should countries at the top be considered “above” everyone else—either literally or figuratively.
    After graduating from college, I learned this firsthand, but without the aid of a reversed map. Torn over my job prospects (or lack thereof), I did what many 22-year-olds with wanderlust do: pick a place on the globe and go. Joined by a couple of friends, I set out for Chile, a country I knew very little about, with the intention of staying a year. My thought was that I would teach English to pay the bills and travel around South America at every opportunity, all while brushing up on my Spanish.
    I ended up doing all of these things, but the experience as a whole left a much deeper impression on me than I ever could have imagined. During the course of the year, I made lifelong friends and gained a lasting appreciation for the culture. I also came to realize that my preconceived notions of what it means to be American were limited at best. In truth, our New World neighbors have rightful claim to that name as well, for in spite of our differences, we share a corner of the world with a common pioneering spirit.
    Of all the discoveries I made that year abroad, I probably learned the most about myself. It’s ironic that I had to travel halfway around the globe to get to know the person in the mirror better, but that’s exactly what happened. Finding a new vantage point from which to view the world afforded me a much better understanding of my place in it.
    I imagine the inaugural class of the new Americas MBA for Executives program, which is discussed in this issue’s cover story, will come to a similar realization. One of the program’s main selling points is the exposure to business practices in Brazil, Mexico and Canada, but the unspoken value is the personal journey that will accompany those experiences. By immersing themselves in those cultures, the students will be letting go of the familiar and looking at the world—and themselves—with a whole new perspective.
    In other words, they’ll be doing those trailblazing mapmakers proud.           vb

    When looking at most world maps, we take for granted our points of reference. North is up, south is down, and the U.S. is in the top left corner, just as it was when we first learned geography in grade school. Not everyone, though, subscribes to this point of view.

    For decades, a group of trailblazing mapmakers has tried changing the world as we know it by changing how we see it. Their so-called reversed maps depict what seems like an upside-down world, where countries in the Southern Hemisphere have supplanted their neighbors to the north. The underlying message is that the perch from which we view the world is an arbitrary one. North is still north, of course, but that doesn’t necessarily mean that it should be at the top of the map. Nor should countries at the top be considered “above” everyone else—either literally or figuratively.

    After graduating from college, I learned this firsthand, but without the aid of a reversed map. Torn over my job prospects (or lack thereof), I did what many 22-year-olds with wanderlust do: pick a place on the globe and go. Joined by a couple of friends, I set out for Chile, a country I knew very little about, with the intention of staying a year. My thought was that I would teach English to pay the bills and travel around South America at every opportunity, all while brushing up on my Spanish.

    I ended up doing all of these things, but the experience as a whole left a much deeper impression on me than I ever could have imagined. During the course of the year, I made lifelong friends and gained a lasting appreciation for the culture. I also came to realize that my preconceived notions of what it means to be American were limited at best. In truth, our New World neighbors have rightful claim to that name as well, for in spite of our differences, we share a corner of the world with a common pioneering spirit.

    Of all the discoveries I made that year abroad, I probably learned the most about myself. It’s ironic that I had to travel halfway around the globe to get to know the person in the mirror better, but that’s exactly what happened. Finding a new vantage point from which to view the world afforded me a much better understanding of my place in it.

    I imagine the inaugural class of the new Americas MBA for Executives program, which is discussed in this issue’s cover story, will come to a similar realization. One of the program’s main selling points is the exposure to business practices in Brazil, Mexico and Canada, but the unspoken value is the personal journey that will accompany those experiences. By immersing themselves in those cultures, the students will be letting go of the familiar and looking at the world—and themselves—with a whole new perspective.

    In other words, they’ll be doing those trailblazing mapmakers proud.

  • Under My Own Steam

    trainWhen I was younger and trying to decide on a career path, I briefly thought of going into business for myself. It was an admirable, if short-lived, dream, but in retrospect I’m a little dismayed that I even considered it. Time has taught me that I just don’t have the entrepreneurial itch—or the guts, frankly—to strike out on my own.

    Oilman J. Paul Getty once said, “Going to work for a large company is like getting on a train. Are you going 60 miles an hour, or is the train going 60 miles an hour and you’re just sitting still?” Me, I’m the type of person who’s perfectly content riding the train.

    Yet what’s more puzzling about my thought process back then isn’t that I considered starting my own business but rather the field it was to be in. The seed for the idea started with my grandfather, who ran his own civil engineering firm in Huntsville, Ala. I’d grown up admiring his accomplishments, and it seemed only natural to do something similar with my life. I think he would have liked nothing more than for me to follow in his footsteps, whether by taking over his business or opening an engineering firm of my own.

    Of course that was assuming I had the technical skills to embark on such a career—which I didn’t. As much as I enjoyed looking over my grandfather’s shoulder at blueprints he was working on, I can’t fathom doing the math his job required.

    Life, though, has a funny way of coming full circle. All these years later I’m getting to live out my childhood dream, albeit vicariously, through my wife, Victoria, a professional mechanical engineer. This past fall she started her own company, which specializes in sustainable building design. Having watched her get the business off the ground, I’ve come to believe that being a spouse of an entrepreneur is probably the closest thing to actually being an entrepreneur oneself. I’ve shared in the good times when work is plentiful and sweated the moments when funds are stretched pretty thin.

    Nevertheless I wouldn’t change a thing about these past few months. I’m immensely proud of my wife for daring to do something that I’d only dreamed about, and if anything, her enterprising spirit has rubbed off on me. I’m now more mindful of how entrepreneurs think, and in some small part this has carried over to my own job.

    As Dean Jim Bradford points out, large organizations can benefit from this kind of thinking just as much as smaller ones, and therein lies a valuable lesson for everyone, regardless of whether you choose to ride the train, so to speak, or not. The truth is we all have a say in where we’re headed and how we get there. We passengers just have to make sure we don’t get too comfortable in our seats.

  • Flood of Memories

    Grand Ole Opry Stage DoorThe floodwaters that devastated Middle Tennessee in early May left their mark in more ways than one. The physical destruction was sudden and overwhelming: Lives were lost, and many homes and businesses were in ruins once the muddy water subsided. The psychological impact, however, didn’t recede quite so easily. For weeks afterward the unseen effects of the disaster—the shock, worry and fatigue—continued seeping into the lives of everyone in this area.

    Fortunately my family and I were spared during the flood, but I’m still haunted by pictures from those days. One in particular that has stayed with me is that of the Grand Ole Opry stage door half-submerged in murky water. The photo, which appeared in various media outlets, is what you’d expect from a snapshot taken in difficult conditions; the lighting is poor, the image a little shaky. Yet it resonates with me nonetheless because of a personal connection I feel toward it.

    During the late ’70s and early ’80s, I had the privilege of spending many hours backstage at the Opry House just steps from that very door. At the time my father sold advertising for WSM, the AM radio station that broadcasts the show, and I’d often tag along when he entertained clients. Some of my earliest memories are of standing offstage watching Roy Acuff and other stars of that era perform.

    These memories are what first came to mind when I saw the photo of the door. My heart sank as I thought of all the history washed away and of the monumental rebuilding task that lay ahead—a task incidentally that David Kloeppel, BS’91, MBA’96, President and Chief Operating Officer at Gaylord Entertainment, writes about here. Gaylord has worked doggedly to restore the Opry House to its former glory, and remarkably it is now open for business once again.

    While I never really doubted that the Opry would someday return, I did wonder if it, and Nashville for that matter, would ever be the same. Now that time has afforded some perspective, I realize how shortsighted that was of me. The question wasn’t so much if but rather how our community would change, and I’m happy to say that in many ways it has been for the better. A page of history may have been lost in the flood, but in its place a new one is being written—one that reflects our compassion and resolve.

    There’s no better symbol of this than the stage door itself. In salvaging the door, Gaylord decided to preserve the mark left by the flood and display it for all to see. Aside from being a historic curiosity, I’d like to think that the mark serves another purpose altogether—to signal a high point of sorts. It commemorates not the depths to which we Nashvillians sank as a community but rather the heights to which we rose, buoyed by neighborly love, perseverance and the promise of new beginnings.

  • Between the Lines

    NewDiagramSeveral years ago I had the privilege of working for David Ingram at Ingram Entertainment. During my time there I held different positions in a couple of departments, but one responsibility followed me wherever I went: Every fall I assisted David and his executive team in writing the company’s strategic plan. It’s fair to say that David took a chance when he hired me; I knew very little about business, much less strategic planning, at the time. Fortunately, though, David felt confident in my writing abilities because we’d both attended the same prep school in Nashville.

    In fact, were it not for an English teacher whose class we’d both taken many years earlier, I probably wouldn’t have been hired—nor would I be where I am today.

    If that sounds like an exaggeration, then you never knew June Bowen. For nearly 25 years she taught English at Montgomery Bell Academy and helped an untold number of students become better writers. David counts himself among those whose lives she transformed, and so do I. What set Mrs. Bowen apart was her exacting approach to the fundamentals of grammar. If memory serves, my first day in her classroom was devoted to learning, or should I say relearning, what a noun is, which my classmates and I dutifully copied down in our so-called “rule books.”

    Over the ensuing weeks, those rule books filled up quickly as we put the basics into practice diagramming sentences. For those unfamiliar with diagramming, it involves breaking a sentence into its components—subject, predicate, clauses, etc.—and then drawing a representation of how they are connected to one another. For example, if I diagrammed this sentence, it would look like the illustration above. The point of the exercise is to get a better understanding of language by visualizing how the pieces fit together.

    At Ingram Entertainment I got a similar lesson in fundamentals, only it was in business, not grammar. Working on the strategic plan gave me a bigger picture of the company and helped me see how its individual departments related to one another. In the process I came to realize that a well-run business is not all that different from a well-written sentence: Each is carefully structured and efficient, consisting of only what’s necessary to get the job done.

    Of course my time at Ingram Entertainment was nothing compared to a formal B-school education. Yet, had I not had that experience, I wouldn’t be nearly as confident covering the Owen School in the pages of this magazine. I still lean on the knowledge I learned from working on the strategic plan, just as I still lean on the knowledge from my school days. And in some sense my approach as editor is a continuation of those previous lessons. When working on a story, I always take a step back, look for connections between the individual pieces, and fill in the blanks—much as I did all those years ago at Mrs. Bowen’s chalkboard.

  • ‘Great’ Expectations

    greatblvdIn seventh grade I learned to avoid using the word “great” whenever possible in writing. My English teacher argued that it was a trite adjective. Of course she was thinking more of its popular usage (as in “he’s great at tennis”), but even in its formal sense the word has lost some luster through the years. In a way it’s ironic: A word, which by its very definition should be reserved only for the rarest of occasions, has been used so often that its meaning is now diluted.

    Why the English lesson, you may ask? When the recession struck in 2008 and references to our so-called “Great Recession” became commonplace, I began to wonder about the implications of tacking that word onto the front of our economic problems. I’ll grant that it’s a clever turn of phrase—one that stands out in this age of sound bites by recalling the Great Depression. Yet I can’t help but feel as though we’re being premature, as well as a bit presumptuous, in likening this downturn to what happened 80 years ago.

    As unprecedented as this recession is in terms of its scope and complexity, the Great Depression stands alone in severity. No turn of phrase, regardless of how catchy it is, should imply otherwise. During the Depression the Dow dropped almost 90 percent over a three-year period, and unemployment reached an astonishing 25 percent. By comparison our downturn has resulted in a 50 percent drop in the stock market (which has since rebounded considerably) and just under 10 percent unemployment.

    Numbers tell just one part of the story, though. To get an idea of how difficult it was then, I only have to look to my own family. During the 1930s my great-grandparents were among the hundreds of thousands who migrated to California in search of work. For the better part of a decade they went from one backbreaking job to another, and their home was often a dirt-floor tent. My grandfather’s stories about his childhood were like something straight out of The Grapes of Wrath.

    It’s little wonder why we refer to these individuals as the Greatest Generation. Even if you disregard World War II, the Depression was more than enough to earn them that nickname. Perhaps our desire for a similar distinction explains why we’ve latched on to calling this the Great Recession. Whether we admit to it or not, we all have high expectations for our lives and wish to be part of something historic, even if it comes about through hardship.

    Ralph Waldo Emerson once wrote, “To be great is to be misunderstood.” Those words still ring true today, but not just in the way he intended them. Somehow we have misinterpreted the true meaning of greatness. Applying that label correctly requires perspective—something we are in short supply of these days. We ourselves can’t say if we’re living in great times. That’s for a future generation to decide.

  • Dollar Ills

    Dollar Ills

    Dollar IllsThis past October the Owen School hosted its first-ever Conference on Financial Innovation, and the timing couldn’t have been better. While the conference was organized to celebrate the 35th anniversary of the groundbreaking research that led to the growth of the derivatives market, the topic on everyone’s mind was the financial crisis that had just started to make headlines a few weeks earlier.

    Among the speakers at the conference was Robert Merton, a Nobel Prize-winning economist. He compared the crisis to a scene in a hospital emergency room. Like a patient being rushed in with an unknown ailment, the economy first has to be stabilized, he argued, and that takes a team of experts with intuitive skills. Once the problem is diagnosed, a long-term solution can then be put into place. This task, he said, is best left to a different team of experts, whose strength is in designing complex systems.

    All these months later Merton’s emergency room analogy still applies. To help stabilize the economy, the experts have tried using the Troubled Assets Relief Program to purge the financial sector of its so-called toxic assets. They’ve also begun administering the steady IV drip of the stimulus package, which aims to nourish Main Street America back to health. Neither solution, however, has been a cure-all, and the economy remains in critical condition.

    Meanwhile there are plenty of Americans gripped with fear just outside the emergency room. Faced with a crisis of such magnitude and complexity, many of us can’t help but feel hopelessly small when it comes to our role in the economy. Yet we shouldn’t let these thoughts discourage us from playing a part in its survival and recovery. In fact some would argue that now is the time when the average citizen can have the greatest impact—and reap the greatest reward. Amid this turmoil, these individuals see opportunities to invest where others have retreated and to start businesses where others have failed.

    This entrepreneurial spirit is the lifeblood of our nation’s economy and is one of the distinguishing qualities of the Owen School. As editor I often hear from alumni who credit the school with giving them the necessary skills and confidence to take risks in business and succeed. In this issue you’ll find some of their stories, including a feature about three former classmates who are now CEO entrepreneurs and a profile of an alumna who is running a women’s adventure travel company.

    Of course not everyone can be a successful entrepreneur, but there’s a lesson to be learned from those who are. We all can have an impact simply by not allowing ourselves to be paralyzed by fear. Our collective inaction as a nation only makes matters worse. By finding the confidence to go about our daily lives—spending and investing wisely—we can send a signal that the heart of this country is still beating.

    And that perhaps is just the medicine our economy needs.

  • Shall I Compare Thee to a Summer’s Pay?

    Shall I Compare Thee to a Summer’s Pay?

    Glance through the latest annual report for Owen, and you’ll find facts and figures that tell you pretty much everything you need to know about the school. Average GMAT score of the entering MBA class? Got it. Average years of experience? Check. Average starting salary of last year’s class? Yep, that too.

    Heart MoneyHowever, there’s one stat you won’t find in there, and it’s perhaps as telling as any other: the number of Owen students who find their soul mates inside the walls of Management Hall. When we decided to do a photo essay in this issue about couples who attended the school, I was surprised to learn that there are more than 200 of them. That’s almost five per year since the school first opened its doors! Even when you account for the couples who may have known each other beforehand, or those who may not have met until after graduation, it’s a remarkable number for a school of Owen’s size. In fact, when I mentioned this to a single colleague of mine at Vanderbilt, she joked that maybe she should think about applying to Owen to find a mate.

    But this begs a question: Why so many? Could it be that business-minded people are better at finding love than others? If you were to ask me that question 15 years ago when I was majoring in English and cutting my teeth on the sonnets of Shakespeare, I would have scoffed at the suggestion. If anyone understands love, I would have said, it’s the poets, artists and dreamers of the world.

    That, of course, was before I came to understand that there are plenty of dreamers in business, too. It was also before I figured out that a successful marriage is every bit about being practical and level-headed as it is about being daring and romantic. If you think about it, finding the right partner in life is not too unlike finding the right partner in business. Ideally you come across someone who not only complements your strengths but who is also willing to take risks on your behalf. Who better than a couple of MBAs to recognize these traits in one another?

    That partly explains it, I suppose, but I think the uniqueness of Owen also plays a part. If I’ve learned one thing since taking over the helm of this magazine, it’s that Owen is inherently an intimate place. The students who graduate from the school value long-term relationships and pride themselves on being a tight-knit community. This notion started, perhaps by accident, with the small class sizes and cramped quarters during the early days of the school, but it still holds true today.

    In the end, your guess is as good as mine as to why so many couples pass through the doors of Owen. Maybe it’s nothing more than a coincidence. But now that the word is out, don’t blame me if Admissions sees a spike in applicants who are single.